Creatine

Protein Powder

Health and Vitamins

Pre Workout

Thermogenics

FIT Nutrition

Hey there! &#x1F44B;&#xA0;Thanks for reaching out! Our chat is available between 8am - 5pm (AEST), Monday to Friday, but please note that this is dependent on our team being online. As our team are scattered across different areas of the business, we cannot gurantee these times.If we don&#x2019;t get back to you right away during these hours, rest assured that we&apos;ll respond as soon as possible.&#xA0;In the meantime, feel free to contact us on <a data-fr-linked="true" href="mailto:sales@fitnutrition.com.au">sales@fitnutrition.com.au</a> OR shoot us a message through our chat&#xA0;&#x1F60A;

Hey there! 👋 Thanks for reaching out! Our chat is available between 8am - 5pm (AEST), Monday to Friday, but please note that this is dependent on our team being online. As our team are scattered across different areas of the business, we cannot gura

Need to speak to an agent, how long should I wait?

General FAQs

How much does shipping cost?

Where do you ship to?

How long does it take for my order to be dispatched?

What if I order during a sale period?

How long does delivery take?

Can I change my address after I've placed my order?

My order hasn't arrived yet, how long should I wait?

Do you offer International Shipping?

What should I do if my order arrived but the contents were stolen?

What happens if my order is returned to sender?

Shipping FAQs

What payment methods are available?

What are deals and clearance items?

What happens if I have issues at checkout?

What happens once I've placed my order?

Can I cancel my order after I've placed it?

Do you have any discounts?

I've made a mistake on my order, how can I change it?

Can I add more to my order once I've placed it?

Order FAQs

What is our return policy?

I've changed my mind on my product, can I get a refund?

I don't like the taste of my product, can I get a refund?

What happens if my order arrives damaged or incorrect?

What do I do if my powder isn't quite right?

Pre-Workout/Thermogenic Disclaimer and Terms & Conditions

My pre-workout has gone/hard clumpy, how do I return this?

My thermogenic has gone hard/clumpy, how do I return this?

Return FAQs

Does FIT offer InBody Scans?

I'm new to supplements, where do I start?

Something is out of stock, when will it be back?

You don't stock a brand I like, can you order it in for me?

Do you offer any discounts?

What are the expiry dates on your products?

Does FIT support sponsorships?

Does FIT price match other retailers?

Does FIT have samples that I can try?

What are the serving sizes of our products?

Can I select products in a bundle?

How do I unsubscribe from your marketing?

What should I do if my discount code isn't working?

What products should I avoid while pregnant or breastfeeding?

Career Opportunites at FIT

Does your sales apply both in-store or online?

USA/AU Formula, what is the difference?

How do I sign up to the Loyalty Program?

What do I get for signing up to the Loyalty Program?

How do I earn loyalty points?

How do I use my loyalty points?

Do my loyalty points expiry?

I've used my loyalty points and now I have to pay for shipping?

I can't see my points anywhere or get access to them?

How many loyalty points can I redeem?

Loyalty Program FAQs

Need to speak to an agent, how long should I wait?Updated 2 months ago